At AP Agro Limited, we are committed to your satisfaction. We understand that sometimes, a product may not meet your expectations or you might simply change your mind. That’s why we’ve designed a flexible return and refund policy to ensure a smooth and hassle-free process for you.

Return Policy:

  1. Return Period: If you’re not entirely satisfied with your purchase, you can return it within 14 days of receipt. Please ensure that the product is unused, in the same condition you received it, and in its original packaging.

  2. Return Process: To initiate a return, please contact our customer service team via email or phone with your order number and details about the product you wish to return. We’ll provide you with a Return Authorization Number (RAN) and instructions on how to return the product.

  3. Exclusions: Certain items cannot be returned, such as custom-made products, perishable goods, or products purchased on sale. These items will be clearly marked on the website.

Refund Policy:

  1. Refund Process: Once we receive your returned item and it passes our quality inspection, we will process your refund. The refund will be made to your original payment method within 14 business days.

  2. Shipping Costs: Please note that you will be responsible for the shipping costs of returned items. However, if the return is due to an error on our part, such as a defective or incorrect item, we will cover these costs.

  3. Refund Exceptions: If the product returned is damaged, used, or missing parts, we may reduce the amount of your refund to cover these issues.

At AP Agro Limited, your satisfaction is our priority. Should you have any further questions about our return and refund policy, please feel free to contact our customer service team. We’re here to assist you.